Payments

Your rent should be paid by standing order. We will never see your bank details. Please remember to put a reference the number of your house followed by your initials.

Please email to say when you are making a payment of anything other than your rent.

• We need the first month’s rent into our account by the first date of your tenancy otherwise we will not be able to release your keys!

• You should be able to set this up from your bank or through your internet banking. We give you the details before your tenancy starts.

• It normally takes a few days for bank transfers to process so you should set it to go out of your account at least 5 days before the date required. This date is normally the first of each month; you should check your contract if you are not sure.

• Please make sure you use the correct reference number the house number, followed by the tenant’s initials.

 For example:
Name: Student Shac
Address: 15 Lawn Avenue
Reference number = 15SS

Reservation Amount/Deposits

If you would like to make any one-off transfers (e.g. for your reservation amount/deposit), please ask for the bank details and put the reference as the number of the house you’re moving into followed by your initials.

Rent

Remember, rent is the weekly amount x 52 weeks of the year divided by 12 months as there are not exactly 4 weeks in each month.

Invoices

If an invoice is issued perhaps due to a broken item then please pay where you pay your rent and quote the house number and reference on the invoice.